Refunds & Returns Policy
If you are not satisfied with your purchase, you may return it within 30 days for a refund, replacement or exchange if:
• You have the original till slip
• The item is unused
• The item is in its original, undamaged packaging
Note:
• Refunds will be made using the same method as the original form of payment
• Certain items cannot be exchanged for safety and hygiene reasons
• Gift vouchers cannot be refunded
Defective goods can be returned within 3 months of date of purchase if:
• You have the original till slip
• The goods have been used for their intended purpose and cared for as per the instruction manual
Note:
• You will have the choice to have returned goods repaired, replaced or refunded
• We reserve the right to send returned products for further assessment
Please note that, we are unable to refund the R50 delivery fee should you choose to cancel your order.