Refunds & Returns Policy

If you are not satisfied with your purchase, you may return it within 30 days for a refund, replacement or exchange if:

• You have the original till slip

• The item is unused

• The item is in its original, undamaged packaging


• Refunds will be made using the same method as the original form of payment

• Certain items cannot be exchanged for safety and hygiene reasons

• Gift vouchers cannot be refunded

Defective goods can be returned within 3 months of date of purchase if:

• You have the original till slip

• The goods have been used for their intended purpose and cared for as per the instruction manual


• You will have the choice to have returned goods repaired, replaced or refunded

• We reserve the right to send returned products for further assessment

Please note that, we are unable to refund the R50 delivery fee should you choose to cancel your order.